Privacy & Cookie Policy

Last updated: 4 September 2026

1. Who we are

Lexora is operated by ORVENTRA LTD, company number 17141853, registered in England and Wales.

This Privacy & Cookie Policy explains how Lexora (“we”, “us”) handles personal data when you visit our website, create an account, or use drafting, export, and audit features.

Questions: info@lexora.biz.

2. Data we collect

Depending on how you use the service, we may process:

Account data - name, email address, password hash, and profile preferences.
Billing data - prepaid balance events, plan activations, and payment references from our payment processor (we do not store full card numbers on our servers).
Usage data - documents you create or upload, prompts, chat context needed to generate drafts, and export history.
Technical data - IP address, device/browser type, approximate location derived from IP, and basic diagnostics.
Cookie / similar tech - session, preference, and analytics identifiers as described below.

3. Why we process data

To provide and secure the Lexora workspace (contract performance).
To process prepaid top-ups and plan activations (contract / legal obligation).
To improve reliability, detect abuse, and debug product issues (legitimate interests).
To send transactional notices (for example receipt or security alerts).
Where required, to comply with law or respond to lawful requests.

4. Cookies

We use essential cookies to keep you signed in and remember cookie preferences. Optional analytics cookies help us understand which pages are useful; they run only if you accept them in the cookie banner.

You can change your mind by clearing site data in your browser or contacting support to reset preference cookies where available.

5. Sharing

We do not sell personal data. We may share limited data with:

Infrastructure and email providers that host or operate the service under contract.
Payment processors that handle card or top-up transactions.
AI model providers used to generate drafts (prompts and document context you submit may be processed for that purpose).
Professional advisers or authorities when legally required.

6. Retention

Account and document data are kept while your account remains active and for a reasonable period afterward for backups, dispute handling, and legal retention. You may request deletion of account data subject to lawful exceptions (for example billing records).

7. Your rights

If UK GDPR / EU GDPR applies, you may have rights to access, rectify, erase, restrict, object, or port personal data, and to complain to a supervisory authority. Contact info@lexora.biz to exercise these rights.

8. International transfers

Service providers may process data outside the UK/EEA. Where required, we use appropriate safeguards such as standard contractual clauses or equivalent transfer tools.

9. Changes

We may update this policy from time to time. The “Last updated” date at the top of the page will change when we do. Material changes may also be highlighted in-product or by email.